Groupon India Hiring - Excellent Salary

Folks,

Job Synopsis  
 
Customer Services Representative - Non Voice - Email / Chat Support
Company: Groupon India Pvt Ltd
Experience: 0 to 3 yrs
Salary: INR 2,00,000 - 3,00,000 P.A
Location: Chennai

  Job Description  
 
Work location: Chennai

Interview Venue: Groupon India (P) Ltd, Block # 3, 1st Floor, DLF SEZ IT Park, Ramapuram, Chennai 600089

Drive date: 25th June to 24th July (Mondays to Fridays only)

Walkin Time: 10 AM 12 Noon

Benefits: Base salary: 2 Lacs per annum (Fixed Compensation) for freshers. Shift allowance & transportation (Only for employees working in shifts starting from 2:00 PM and above) Not applicable for day shifts. Attractive performance incentives for top performers.

Responsibilities:
Respond to emails from our current and future customers, ranging from simple usage questions to unique circumstances that come up with a specific offer
Manages email s and chats from English speaking customers 
Resolve customer issues in a timely and consistent manner
Manage time and productivity to meet daily individual and team ticket targets
Stay current with knowledge of internal ticketing system, customer portals, back office databases, Groupon redemption procedures, and specifics around different types of merchant features
Salary: INR 2,00,000 - 3,00,000 P.A
Role: Associate/Senior Associate -(NonTechnical)
Role Category: Back Office/Web/Transaction Processing
Industry Type: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Keywords: Non Voice, Back Office, Chat, Customer Relationship Management, Customer Servicing, BPO and Customer Service / Operations, Fresher, Fresher and Entry Level, BPO and Customer Service / Operations

  Desired Candidate Profile  
 
Education: (UG - Any Graduate - Any Specialization) AND (PG - Any Post Graduate - Any Specialization, Post Graduation Not Required) AND (Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required)

  Company Profile  
  Groupon India Pvt Ltd  
  Groupon (NASDAQ: GRPN) is a global leader of local commerce and the place you start when you want to buy just about anything, anytime, anywhere. By leveraging the company's global relationships and scale, Groupon offers consumers a vast marketplace of unbeatable deals all over the world. Shoppers discover the best a city has to offer on the web or on mobile with Groupon Local, enjoy vacations with Groupon Getaways, and find a curated selection of electronics, fashion, home furnishings and more with Groupon Goods. Groupon is redefining how traditional small businesses attract, retain and interact with customers by providing merchants with a suite of products and services, including customizable deal campaigns, credit card payment processing capabilities, and point-of-sale solutions that help businesses grow and operate more effectively.To search for great deals or subscribe to Groupon emails, visit www.Groupon.com. To download Groupon's five-star mobile apps, visit www.groupon.com/mobile . To learn more about the company's merchant solutions and how to work with Groupon, visit http://www.grouponworks.in To learn more about the origins of Groupon and our company philosophy, check out www.groupon.com/about Culturally, we believe that Great people make Great companies. Community matters to us, as it is fundamental to our company's growth and to the well-being of the world at large. We also value self-awareness, curiosity, honesty and fun at work.  
   
 
Regards,

Ms. Vinu Ganga
Groupon India Pvt Ltd

-Chief Administrative Officer.

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-Chief Administrative Officer.